Questions

How long does it take to get a nanny?
It usually takes from 2-8 weeks from the time we receive your family application.

But what if I need a nanny right away?
In many instances we can accomodate families almost immediately. So you aren't rushed into selecting a nanny, The Nanny Agency, Inc. is also happy to place one of our temporary nannies in your home. If you are getting a permanent placement (full or part-time) nanny through us, there is no extra agency fee for this service. You only pay the temporary nanny her daily/weekly salary. If you cancel the search with us, we will charge you our normal temp rate.

How old are your nannies?
Our nannies range from 18 years and up. The nice thing about using the Nanny Agency, Inc. to help you find your nanny is that we do a custom job. In the family application, you tell us exactly what you are looking for in a nanny, we match you with the nanny candidates, and you select your nanny.

Are the nannies U.S. citizens and do they speak English?
All nannies that come through The Nanny Agency, Inc. are U.S. citizens or are legally able to work in the United States. All of our nannies speak English.

How much do nannies make?
There's usually a salary range. For full-time nannies, it can be anywhere from $450-800 for a 40-50 hour week, while most part-time nannies receive $10-15/hour.

Of course it can be higher, depending on the number of children, the hours, difficulty of the job, and any special requirements.

For additional details, please email or call us anytime.

How many nannies do we get to interview?
As many as it takes. However, we have a philosophy at The Nanny Agency, Inc:
For the money you pay us to find your "perfect nanny", we feel it's our job to get the best nanny candidates possible and not waste your time parading people by you, just to put on a show.

We line up what we think are the best two or three candidates. If it takes more, we're happy to accomodate you. After the interviews, many parents call to say "it was a tough decision because each of the candidates was highly qualified and we liked them all."

Where do we interview the nanny candidates?
Most parents interview at their home, but you can also pick a place to meet, like your office or a local Starbucks.

What if I want to check out the nanny candidates myself?
You should, and we will provide you with the applicant's references, along with our criminal background check and driver's record check.

What about health physicals, AIDS, or TB tests?
We can arrange for your nanny to have any kind of medical testing as a condition of her placement. We use Concentra medical centers with many locations throughout the Metroplex. We will submit their bill to you for payment.

After we've selected our nanny, how do we make sure that everyone knows what's expected of them?
We help you put together a written "work agreement" which spells out the nanny's work hours, pay rate, benefits, and job duties. Once you agree to it, both you and the nanny sign it, and each gets a copy.

What guidance can you give to help me be a great employer?
At The Nanny Agency, Inc., we know the success of the placement depends largely on the parent-nanny relationship. We urge you to hold weekly meetings with your nanny to keep the lines of communication open and discuss issues as they arise. Also, we are always available to answer your questions and to make suggestions.

What if I select a nanny and it doesn't work out?
The Nanny Agency, Inc. has an unconditional guarantee:
In the first 3 months, if the placement doesn't work out for any reason, we will replace your nanny free of charge, no questions asked. If a replacement is needed after the first 90 days, the replacement fee is pro-rated up until her first year has ended.

What happens when my nanny is sick or on vacation?
The Nanny Agency, Inc. will do its best to send you a temp, and we will waive our fee. You just pay the nanny.